Verify/Update Your MyRock Login Username
Verify/Update your Username
The following instructions are to prepare you for migrating your user account to Blackbaud ID on June 13, 2022. If your current username for MyRock Login is NOT your own personal email address or it is not in an email address format (example: johndoe@gmail.com) please proceed with the following instructions:
(Tip: It is recommended that you print and/or follow these instructions from your computer rather than a mobile phone.)
To verify or update your current username for MyRock Login, please follow these steps:
- Login to MyRock Login with your current credentials
- Press your profile dropdown menu on the upper right-hand corner of the page with your name listed on it.
- (If you are on your phone, select the navigation icon on the upper left-hand corner of your phone to find your profile drop-down menu with your name listed on it.)
- Select "Settings"
- Ensure you are on the "Login Settings" tab
- Click on the Pencil icon for the Username
- Change the username if it is anything other than a unique, active, and accessible email address.
- This email address can not be the same as your spouse or son's email address.
- You can safely leave "password" alone.
- Press "Save" and you are done.
Now that you have verified/updated your username, please verify that it is also the same email address we have on file for you. In addition, please update your son's Emergency Contact information we have for you on file as well.
- If you are not already logged in, log in to MyRock Login with your current credentials. Otherwise, proceed to step two.
- Press your profile dropdown menu again on the upper right-hand corner of the page with your name listed on it.
- (If you are on your phone, select the navigation icon on the upper left-hand corner to find your profile drop-down menu with your name listed on it)
- Select "Profile" which will take you to your contact card.
- Scroll down to "Digital" on the right.
- Press the Edit drop-down and select "Email Address".
- Verify or update the email we have on file
- Press Save
- Scroll down to Emergency Contacts
- Press "Manage Phones"
- Drag desired name and phone number from right to left under "Active".
- Press "Create a new phone number" if you wish to add a new individual contact such as a grandparent.
- Press "Save" and you are done.
